At Kadii, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your product, we offer a 30-day satisfaction guarantee for eligible returns.

Eligibility for Returns:

  • Products must be returned within 30 days from the date of purchase.
  • The product must be in unopened and unused condition.
  • Returns must include the original packaging and any included documentation.

Refund Process:

  • To initiate a return, please contact our customer service team at [email protected] with your order number and reason for the return.
  • Once your return is approved, you will receive instructions on how to return the product.
  • After we receive the returned product, we will process your refund to the original payment method.

Non-Refundable Items:

  • Opened or used products.
  • Products that are damaged due to misuse or mishandling.
  • Gift cards or other non-returnable items.

Shipping Fees:

Shipping fees are non-refundable. Return shipping costs are the responsibility of the customer unless the product is damaged or defective.

If you have any further questions about our refund policy, feel free to reach out to our customer service team.